Terms and Conditions for CPD Accredited Training Sessions

These are the terms and conditions on which Onvero provides training sessions to you.  Please ensure that you have read these terms carefully prior to booking a training session with us.

We may occasionally need to make changes to these terms and conditions. The version of the terms and conditions which exists at the time you make your booking will be the terms and conditions that govern your contract with us. Please check, and read these terms and conditions carefully, prior to every booking you place with us.

Onvero (“Onvero“, “we“, “us“, “our“) is a charitable company limited by guarantee registered in England and Wales (company number: 04549009; charity number: 1101366) with its registered office at The Walbrook Building, 25 Walbrook, London, England, EC4N 8AF.

You can contact us by:

Telephone: 0203 053 6730

Email: trainingandconsultancy@onvero.org.uk

2.1.         Our acceptance of your booking will take place once you have received your booking confirmation, at which point a contract will come into existence between you and us and you will be bound by these terms and conditions.

2.2.         If you do not agree to be bound by these terms and conditions in relation to your booking you must let us know as soon as possible so that we can cancel your booking. Cancellation fees may apply in accordance with clause 11 and so it is important you let us know as soon as possible if you are not happy with the terms of your booking.

3.1.         The definitions and rules of interpretation in this clause apply to this Agreement.

Agreement: these Terms and Conditions.

Charges: means the fees set out for each course as listed on our website.

Delegate(s): means either you or, if different, the individual(s) attending the Training.

Force Majeure Event: an event beyond our control (or any person acting on our behalf), which by its nature could not have been foreseen by us (or such person), or, if it could have been foreseen, was unavoidable, including, without limitation, (a) acts of God, flood, drought, earthquake or other natural disaster; (b) epidemic or pandemic; (c) terrorist attack, cyber-attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; (d) nuclear, chemical or biological contamination or sonic boom; (e) any law or any action taken by a government or public authority including, without limitation, imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent; (f) collapse of buildings, fire, explosion or accident; (g) any labour or trade dispute, strikes, industrial action or lockouts; (h) non-performance by suppliers or subcontractors; and (i) interruption or failure of utility service.

Law: means all applicable law, statutes, statutory instruments or regulations have the force of law in force from time to time.

Parties: means us and you and Party shall mean either of them.

Training: means the provision of CPD training sessions by Onvero, descriptions of which can be found on our CPD courses pages.

Training Materials: means all training materials, documents or information in any form provided by or related to Onvero.

3.2.         For the avoidance of doubt, these terms and conditions apply to the exclusion of any other terms that you seek to impose or incorporate (whether expressly or impliedly).

4.1.         In consideration of the payment of the Charges, Onvero shall provide the Training in accordance with the terms of this Agreement.

5.1.         You shall, and you shall ensure that Delegates:

5.1.1.           provide Onvero, its employees, agents, consultants and subcontractors, with any information which may reasonably be required by Onvero in the organisation and/or provision of the Training; and

5.1.2.           comply with all instructions of Onvero its employees, agents, consultants and subcontractors while on Onvero premises including, but not limited to, in respect of health and safety.

5.2.         If you would like to transfer your place on a training session to someone else, you must contact us in advance to arrange this.  

6.1.     Depending on the payment method selected, you shall pay the Charges in full as follows:

6.1.1.  pay by credit card or debit card through our website when placing the online booking for the Training;

6.1.2.  pay any invoice submitted to you by Onvero immediately but in any event at least two weeks prior to the date that the Training takes place; or

6.1.3.  If booking within two weeks of the date that the Training takes place, pay any invoice submitted to you by Onvero immediately but in any event at least 48 hours prior to the Training takes place.

6.2.     If you are a member of Onvero and forget to apply the 10% member discount code at the time of booking, a refund of the discount amount will be issued if your request is submitted to trainingandconsultancy@onvero.org.uk within 14 days of the booking date.

6.3.     If you fail to pay for the Training when the payment(s) fall due, Onvero may, at its sole discretion, withdraw your place(s) on the Training.  

7.1.         All intellectual property rights in or arising out of or in connection with the Training, including any Training Materials, shall be owned by Onvero and/or its licensors (as applicable).

7.2.         You shall not, and you shall ensure that the Delegates shall not, reproduce or make scans or copies (in whole or in part) of the Training Materials without Onvero’s express prior written approval.

7.3.         You shall, and you shall ensure that the Delegates shall, keep the contents of the Training Materials confidential and not share the contents without Onvero’s express prior written approval.

8.1.         We may collect personal data from you or Delegates (as relevant) in order to provide the Training. For information on how we use your personal data please see https://www.Onvero.org.uk/privacy-notice/

9.1.         Nothing in this Agreement shall limit or exclude the liability of either Party for:

9.1.1.           death or personal injury resulting from negligence; or

9.1.2.           fraud or fraudulent misrepresentation; or

9.1.3.           any other liability that cannot by Law be excluded or limited.

9.2.         Subject to clause 9.1, neither Party shall be liable to the other, whether in contract, tort (including negligence) or restitution, or for breach of statutory duty or misrepresentation, or otherwise, for: (i) any loss of goodwill; (ii) loss of business; (iii) loss of business opportunity; or (iv) any special, indirect or consequential damage or loss that arises under or in connection with this Agreement.

9.3.         Subject to clauses 9.1 and 9.2, our total liability arising under or in connection with this Agreement, whether arising in contract, tort (including negligence) or restitution, or for breach of statutory duty or misrepresentation, or otherwise, shall be limited to the Charges for the Training to which such liability directly relates.

10.1.      Onvero shall have no liability to you under this Agreement if it is prevented from or delayed in performing its obligations under this Agreement, or from carrying on its business as a result of a Force Majeure Event, provided that you are notified of such an event.

Cancellation of Training by you

11.1.      If you cancel your booking up to 30 days before the training session, we will offer you alternative dates for the same training session or you can receive a full refund of the relevant Charges. 

 11.2.      If you cancel your booking less than 30 days but more than 14 days before the training session, we will offer you alternative dates for the same training session or you can receive a partial refund of 50% of the relevant Charges.

11.3.      If you cancel your booking less than 14 days before the training session you will not be entitled to a refund of the relevant Charges. We may at our discretion offer alternative dates for the same training session.

The cancellation fees represent our reasonable administrative costs and payments that we need to make to third parties due to your cancellation.

Cancellation of Training by Onvero

11.4.      We reserve the right to cancel the Training without incurring additional liability to you or Delegates. In such circumstances, we will offer, at our discretion, alternative dates or a full refund of the relevant Charges.

12.1.      Survival of obligations. On termination of this Agreement, any clause that is by implication intended to come into or continue in force on or after termination shall survive and continue in full force and effect.

12.2.      Severance. If any provision or part of any provision of this Agreement is found by a court or other administrative body with competent jurisdiction to be invalid, illegal or otherwise unenforceable, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable. This will not affect the validity and/or enforceability of the remaining part of that provision or of other provisions.

12.3.      Further assurance. Each Party shall (at its own expense) promptly execute and deliver all such documents, and do all such things, or procure the execution and delivery of all documents and doing of all such things as are required to give full effect to this Agreement and the transactions contemplated by it.

12.4.      Onvero may transfer this contract to someone else. Onvero may assign or transfer or subcontract any of its rights, benefits or obligations under this Agreement without your prior written consent.

12.5.      Changes to these Terms and Conditions. Except as stated in these terms and conditions, any variation to these terms and conditions shall be in writing and signed by or on behalf of the Parties.

12.6.      Waiver. No failure to exercise or delay in exercising any right or remedy provided under this Agreement or by law constitutes a waiver of such right or remedy, nor shall it prevent or restrict any future exercise or enforcement of such right or remedy.

12.7.      Entire agreement. This Agreement constitutes the whole agreement and understanding of the Parties and supersedes any previous arrangement, understanding or agreement between them relating to the subject matter of this Agreement. Each Party acknowledges that, in entering into this Agreement, it has not relied on any statement, representation, assurance or warranty (whether made negligently or innocently) other than those expressly set out in this Agreement.

12.8.      Nobody else has rights under this contract. This Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.

12.9.      Which laws apply to this contract and where can legal proceedings be brought. This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the Laws of England and Wales. The Parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).